Privacy PolicyLast Updated: 31 July 2026Welcome to https://parktowntrident.com/ ("Website"). This website is operated by an authorized channel partner for marketing purposes relating to Emaar Serenity Hills.This Privacy Policy explains how we collect, use, disclose, and protect the information you provide while using this website. By accessing this Website or submitting your information through any enquiry form, callback request, WhatsApp button, or brochure download, you agree to the practices described in this Privacy Policy.1. Who We AreThis Website is operated by an independent real estate marketing partner and is intended solely for promotional and lead generation purposes.This Website is not the official website of Emaar India Limited or the project developer. All trademarks, logos, project names, images, and branding belong to their respective owners and are used only for identification and marketing purposes.2. Information We CollectWe collect information that you voluntarily provide, including:Full NameMobile NumberEmail AddressCity or LocationProperty PreferencesMessages submitted through enquiry formsWe may also automatically collect technical information such as:IP AddressBrowser TypeDevice InformationOperating SystemReferral SourcePages VisitedTime Spent on the WebsiteCookie DataAdvertising Campaign ParametersWe do not intentionally collect sensitive personal information such as financial information, biometric data, passwords, or government identification numbers through this Website.3. How We Use Your InformationWe may use your information to:Respond to your enquiries.Share project brochures, floor plans, pricing, offers, and payment plans.Schedule site visits.Contact you through Phone, SMS, WhatsApp, Email, or other communication channels.Share project updates and availability.Improve our Website and marketing campaigns.Analyze visitor behaviour.Comply with applicable legal obligations.4. Consent to ContactBy submitting your details on this Website, you expressly authorize us and our sales representatives to contact you via:Phone CallsSMSWhatsAppEmailOther electronic communicationregarding your enquiry, the Emaar Serenity Hills project, or similar real estate projects.You acknowledge that this communication is initiated at your request. Accordingly, you consent to receive communications even if your number is registered under the National Customer Preference Register (NCPR), National Do Not Call (NDNC), or Do Not Disturb (DND) registry, solely for servicing your enquiry.You may withdraw your consent at any time by contacting us.5. Sharing of InformationYour information may be shared with:Emaar India Limited or its authorized sales representatives.Our CRM providers.Website hosting providers.Marketing and advertising partners.Customer support providers.Legal, regulatory, or government authorities where required by law.We do not sell or rent your personal information to third parties.6. Cookies and Tracking TechnologiesThis Website uses cookies and similar technologies to:Improve user experience.Measure Website performance.Analyze visitor behaviour.Track advertising performance.Optimize marketing campaigns.Third-party services such as Google Analytics, Meta Pixel, Google Ads, and similar advertising platforms may place cookies on your device in accordance with their own privacy policies.You can disable cookies through your browser settings; however, some Website functionality may be affected.7. Data RetentionWe retain your information only for as long as necessary to:Respond to your enquiry.Provide requested information.Complete business transactions.Comply with legal obligations.Resolve disputes.Enforce our legal rights.When the information is no longer required, it is securely deleted or anonymized.8. Data SecurityWe implement commercially reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.Although we strive to protect your personal information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.9. Your RightsSubject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may request to:Access your personal information.Correct inaccurate information.Update incomplete information.Request deletion of your data.Withdraw your consent.Lodge a grievance regarding your personal information.We may verify your identity before processing such requests.10. Third-Party WebsitesThis Website may contain links to third-party websites, including the official website of Emaar India Limited, RERA portals, banking institutions, or other external resources.We are not responsible for the privacy practices or content of such websites. We encourage users to review their respective privacy policies.11. Changes to This Privacy PolicyWe reserve the right to update or modify this Privacy Policy at any time.Any changes will become effective immediately upon publication on this page. The "Last Updated" date will reflect the latest revision.12. Contact UsIf you have any questions regarding this Privacy Policy or your personal information, please contact:Grievance OfficerEmail: privacy@parktowntrident.com (or your preferred email)Website: https://parktowntrident.com/